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What We Offer

Our Transportation Services

Safe, professional, and compassionate NEMT for every type of medical journey — from routine appointments to specialized care.

Driver assisting wheelchair patient
Core Service

Medical Appointments

We provide reliable, on-time transportation to and from doctors' offices, specialist visits, diagnostic centers, and outpatient procedures throughout Massachusetts and Rhode Island.

Whether it's a routine check-up or a critical follow-up, we make sure patients arrive relaxed and on time — every time.

  • Primary care & specialist visits
  • Diagnostic imaging and lab work
  • Pre-operative and post-operative appointments
  • Same-day and scheduled trip coordination
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Driver assisting senior patient
Recurring Transport

Dialysis Transport

Dialysis patients require consistent, dependable transportation multiple times per week. We offer dedicated recurring trips scheduled around your dialysis center's hours — no missed sessions, no stress.

  • 3x/week recurring scheduling
  • Door-to-door service with wait-and-return
  • Coordinated with MTM for Medicaid patients
  • Familiar drivers who know your routine
Schedule Dialysis Rides
Compassionate chemotherapy transport
Specialty Care

Chemotherapy Transport

We recognize the unique challenges patients undergoing chemotherapy face — fatigue, nausea, and the emotional weight of treatment. Our drivers are patient, gentle, and understanding, and never rush a client who needs extra time.

We coordinate recurring transport schedules around your treatment calendar so you always have a reliable ride to and from your infusion center or oncology clinic.

  • Recurring scheduling around treatment dates
  • Patient, compassionate drivers — never rushed
  • Medicaid-covered through MTM for eligible patients
  • Door-to-door assistance included
Schedule a Ride
HealthLink Transit driver assistance
Daily Program

Adult Day Health Centers

We provide daily transportation for participants in adult day health programs — arriving on time, every morning, and returning them home safely each afternoon. We work directly alongside these centers and understand the importance of consistency for participants and their families.

  • Daily morning pickup and afternoon return
  • Coordinated schedules with center staff
  • Patient-first approach with familiar drivers
  • 50+ daily routes managed across our fleet
Inquire for Your Center
Wheelchair lift transport
Specialized

Ambulatory Transport

Our ambulatory transportation services are tailored for individuals who can walk but may need extra time, assistance, or accommodations to travel safely and comfortably.

  • Extra time & boarding assistance
  • Comfortable, well-maintained vehicles
  • Trained drivers with patient-handling awareness
  • Available for one-time and recurring trips
Book Ambulatory Ride
Patient transport assistance
Specialized Vehicle

Bariatric Transport

We have bariatric-friendly vehicles equipped with the space and features needed to ensure safe, comfortable, and dignified transportation for individuals with bariatric considerations.

  • Appropriately equipped vehicles
  • Respectful, trained drivers
  • Scheduling with privacy and discretion
  • Medical facility coordination available
Request Bariatric Transport
Medical transport service
Hospital & Facility

Acute Care & Hospital Discharge

We understand the urgency of acute care visits and hospital discharge transportation. Our team coordinates closely with facilities to ensure patients are picked up on time and arrive safely.

  • Hospital discharge coordination
  • Acute care facility transport
  • Follow-up appointment scheduling
  • Facility-to-facility transfers
Coordinate Transport
Safe patient transport
Therapy & Recovery

Outpatient Therapy

Consistent attendance is critical for physical therapy, occupational therapy, behavioral health, and rehabilitation programs. We provide dependable rides to keep patients on track with their recovery.

  • Physical & occupational therapy
  • Behavioral and mental health services
  • Chemotherapy and infusion sessions
  • Recurring scheduling available
Schedule Therapy Rides
Credentialed MTM Network Provider

Medicaid NEMT Through MTM

HealthLink Transit is a fully credentialed provider in the MTM (Medical Transportation Management) network — the primary Medicaid non-emergency transportation broker in Massachusetts and Rhode Island. All Medicaid-covered trips are scheduled, tracked, and billed through MTM with full documentation.

Ask About Medicaid Coverage